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Welcomes You

KARIBU

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By Putting Our Public Healthcare

Under The Spotlight

It requires

Join Hands Now

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?

?

?

?

?

We are all

Potential Guests

Of Our Public Health Care System

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Let us find

a future

Slide background

Unlike Our

Present

Slide background

Welcomes You

KARIBU

Slide background

By Putting Our Public Healthcare

Under The Spotlight

It requires

Join Hands Now

Slide background

?

?

?

?

?

We are all

Potential Guests

Of Our Public Health Care System

Slide background

Let us find

a future

Slide background

Unlike Our

Present

 
 
 
 
 

Achievements in 2014

Boresha Afya Star Awards

This year, we launched the very first Boresha Afya Star Awards, BASA.

Our focus was to recognise health care workers who stood out despite the different challenges they face. We gave the patients the opportunity to give us feedback and help us recognise anyone they felt went beyond the call of duty to make their experience in a hospital a better one.

Based on the information we got, we managed to acknowledge the efforts of a number of individuals in different counties.
Some of the counties represented include Nairobi, Narok, Marsabit and Kiambu.

Dr. Lusweti of Thika level 5, who was one of the most voted stars, was part of the team that accompanied Alice to the annual Plantree conference in Chicago where Alice was a speaker on rewarding excellence.

The team also had an opportunity to interact with medics from different parts of the world where Patient Centred care is being practised as well as visit a few hospitals that have been able to perfect Patient centred care.

This year we hope to be able to have even more medics attending the conference.

New Partnerships

One of the activities we have undertaken in 2014 is brokering partnerships between public hospitals in Kenya and hospitals abroad. This creates a platform where our hospitals can receive technical support and also have the opportunity to exchange ideas in different areas of health care.

After many months of dialogue, Morris Moses Foundation, courtesy of Plantree and WHO, has been able to secure a partnership between Tigoni District Hospital and Griffins Hospital in Connecticut, USA. In the month of March, a team from Griffins Hospital and a representative from Planetree will be visiting Tigoni in order to understand the different challenges they face and the scope of what is needed to bridge the gaps.

Currently Morris Moses is in talks with other hospitals and we hope to be able sign more partnerships in 2015.

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2nd Patient Rights Dissemination Forum

Sponsored by IPAS Kenya and hosted by the Medical Practitioners and Dentist Board, the 2nd rights dissemination forum took place on Thur 26th June.

 

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Participants from ranging from MCAs to medical superintendents. Prof. Fred Segor, Principle Secretary of  Health, graced the occasion as the guest of honor. Also in attendance were the Morris Moses Foundation, Nursing Council, Clinical Officers’ board and Pharmacy & poisons Board The topic  of more nurses who speak sign language was brought up and the nursing council together with the ministry promised to address it. Currently there are already a few practicing nurses who have training in sign language. We were able to disseminate 1000 charters together with IPAS booklets on safe abortion. So far we have been able to cover 27 counties, which is half way there. We still recognize that there is a lot more to go as well as follow up on the counties we have already covered.

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Patient Rights Dissemination Forum- Nyeri

On 4th Oct 2013, the first ever patient rights charter was launched in Kenya. This document consists of the rights and responsibilities of the patient as well as dispute resolution mechanisms.

Advocating for the signing and launch of this documents wasn’t enough. MMF has gone a step further and together with various partners, including Kenya Law Society started the dissemination of the same.

On 23rd May 2014, the first patient rights dissemination forum was held in Nyeri county at Green Hills Hotel. The forum sponsored by IPAS Kenya and hosted by the Medical Board was well attended by various stakeholders in the health sector. Six counties were represented in the forum. Delegates ranged from Doctors, County Reps, nurses and Hospital Administrations.

Some of the professional bodies represented included the Nursing Council, Clinical Officers board and Kenya Medical Laboratory Technicians & Technologists Board

The forum consisted of a day’s training and the dissemination of 1000 copies of the patient rights charter to the six counties represented. Namely: Nyeri, Kirinyaga, Meru, Nyandarua, Murang’a and Laikipia.

Another dissemination forum will be held on 13th June 2014 in Nakuru.

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Milestones in 2013

This year, 2013, the Morris Moses Foundation has made major steps and advanced our vision of achieving improvement of quality of services in the health sector in Kenya. It has been an eventful year, which saw us sign the first ever patient rights charter among other achievements.

–  Signing of the Patient Rights charter
– Appointment to the Medical Practitioners & Dentist Board
– Official launch of the Charter
– Planetree Patient – Patient Centered Visionary Leadership Awards.
– Patient Solidarity Day

  • Signing of the Patient Rights charter

After 4 years of advocacy, the government of Kenya finally recognised our efforts to sensitize people on their rights as Patients. On 20th Feb the Kenya National Patients’ rights charter was officially signed by the government and the Ministry of health together with other stakeholders. Our very own CEO, Alice N. Mwongera- Ragu was one of the signatories of this document.

  • Appointment to the Medical Practitioners & Dentist Board

For the first time ever, a civilian was appointed to the Medical Practitioners’ & Dentists’ Board to represent patient rights and the Public interest. Alice now sits on the board’s Professional Conduct Committee (PCC).

  • Official launch of the Charter

On 4th October 2013 the Patient Rights Charter was officially launched at a colourful ceremony held at the Intercontinental Hotel Nairobi. The ceremony was graced by government representatives, Medical Practitioners’ & Dentists’ Board the, Morris Moses Foundation and other stakeholders. The cabinet Secretary of health James Macharia graced the occasion as the guest of honour.

  • Planetree Patient –Centred Visionary Leadership Awards.

Morris Moses Foundation participated in the annual Planetree Conference that took place in Quebec, Canada from the 6th to the 10th October 2013. The conference was attended by over 1000 delegates from different parts of the world. Our CEO, Alice N Mwongera- Ragu was a guest speaker during the conference and was awarded the Planetree Patient-Centred Care Visionary Award on 9th October 2013. MMF team is honoured to have our work recognised not just locally but internationally as well.

  • Patient Solidarity Day

This year we are proud to report that the Patient Solidarity Day was recognised by the World Health Organisation and was marked in 10 African countries on the 30th Oct 2013. In Kenya we marked it on 7th Dec 2013 at the Tigoni District Hospital. In attendance were patients, Members of the Kiambu county Assembly and the Public. MMF had an opportunity to share with this community the Patient Rights Charter.

Assorted gift hampers were distributed to the Patients.

Sneak peek into 2014

We are very grateful for a productive 2013 and are looking forward to an even more rewarding 2014. On agenda this year is:

  1. Dissemination of the Patients’ right charter: Signing and launching the charter isn’t enough. In 2014 we hope to create awareness by disseminating copies of the charter as well as holding training in line with the same in the 47 counties.
  2. Boresha Afya night: In 2014 MMF will launch Boresha Afya Star Awards to recognise care providers of excellence. The theme of this year’s Boresha Afya Night will be Rewarding Excellence in Health care.
  3. Patient solidarity day: We will still mark our patient solidarity day on the 6th December 2014. We hope to have the support of even more countries than we did this year.

Other ongoing activities are:

  • Patient Centred Care Model Trainings
  • Medicine as a Vocation
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Patient Solidarity Day.

December as everyone knows is a festive time of the year, rushed holiday shopping, goat eating plans, holiday at the Coast maybe….in short it is a happy time and people are more relaxed and carefree, but that is not the case for everyone, especially those in the hospital. Being in hospital in December can be one of the most trying times for a patient because even if they are visited frequently they cannot engage in the festivities. Patient solidarity day was began as a need to show the patients that people out there care about them and have them in mind whether they know them or not and also to promote patient centered health care. On December 10th  2011 Mrs Alice Mwongera the CEO of Morris Moses Foundation decided to honour the patients of Kenyatta National Hospital and Thika Level  5 hospital by visiting them and giving them words of encouragement, paying the bills for a few patients who were unable to clear their own bill, and thus came the birth of Patient Solidarity day. By 2013 this noble cause has caught on and is celebrated in 10 African countries.

Patient solidarity day is usually celebrated on the 2nd Saturday of December, this time though we shall celebrate it on the 1st Saturday which is 7th December so that it can coincide with the 50th year celebration of our country which falls on the 12th of December, which happens to be on a Thursday, just four days later. The theme this year is PSD-K:Kenya @ 50 advocating for patient centered health care. This year we intend to visit Pumwani Maternity Hospital, Kenyatta National Hospital, Mbagathi Hospital, Thika Level 4 and Machakos Level 4. We are beginning an initiative dubbed “Adopt a patient”, this is where we get individuals to purchase an NHIF card for someone in hospital and have it activated that same day and they can use it as medical cover this will assist with the payment of bills. We will also be distributing medical resources to the different hospitals that we will be visiting. As the theme suggests we will be giving different pointers at the hospital on how to practice patient centered health care and encourage the staff at the hospital to practice it.

We are so excited to be celebrating Patient Solidarity Day for the third time and we are working hard to ensure that it takes place and we are able to visit all the hospitals intended and make the day a success for the patients at the hospitals. This is an event worth participating in because you will get to change a person’s life be it directly or indirectly.

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The Benefits of THE PATIENT RIGHTS CHARTER.

The patients’ rights charter was officially launched by the government on the 4th of October 2013.  This document, although it is not very well known, will impact the health sector greatly and bring about positive change, the kind we need to see in the health sector.
The patients’ rights charter is divided into three parts:

– patients’ rights,
– patient responsibility
– dispute resolution.

Having this charter will ensure that patients all across the country are empowered which will lead to better treatment of patients at both public and private hospitals.

 

The charter is a small document that gives brief and clear descriptions of the rights that one is entitled to as patient in Kenya.
In the charter, it is noted that during an emergency situation one has the right to receive treatment to stabilize their condition regardless of whether they are able to pay for the service or not. One of the rights that are observed by the charter is the right to complain, it is popularly known that in our hospitals if you complain your treatment will either be stopped or you will receive a rude answer that will shock you. As a patient, you have the right to question your doctor or nurse about the treatment you are receiving. It is also a patients’ right to receive full and accurate information in a language that one understands about their illness, diagnosis and treatment.

Every patient across the country has a right to obtain insurance coverage without discrimination on the basis of age, pregnancy, disability, illness including mental disorders.
Doctors must live by the Hippocratic Oath and it is stated that they must treat every patient’s case with confidentiality; this has also been seconded in the charter because everyone deserves to have their cases treated with confidentiality unless they consent to release the information.

The patients’ right charter might be met with resistance at first but in the end, we as Kenyans will start to reap the benefits of better health care and health care practitioners treating patients with respect and dignity as is deserved.

Read it!           Know It!         Spread it!

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Launch Event gallery: Patient Rights Charter

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